Important Policy Update Affecting Enrolments - Starting Term 4, 2025
As we prepare for our AGM later this month, we wish to inform you of an important policy change taking effect from Term 4, 2025.
After careful consideration, the SPLC Executive Committee has decided to discontinue discounts or credits for planned leave or student absences.
This decision, made in June 2024 prior to the current management, aims to maintain affordable course fees and ensure the Centre’s long-term financial sustainability, It aligns with WA Community Learning Centre standards.
The current committee has since continued to support and carry it forward.
We kindly request that you respect staff and volunteers or who are not in a position to discuss committee decisions.
We invite you to attend our upcoming Annual General Meeting (AGM) in the coming weeks, where you’ll have the opportunity to share your concerns directly with the SPLC Executive Committee. Your questions and feedback are highly valued, and we welcome the chance to hear from you.
AGM: Date and time TBC in the following weeks. Planned for end of August 2025.
Leave/Absences: If students plan to take leave during your course, the discounted rate will no longer apply. Hardship Exceptions: Exceptions may be made for serious hardship, which will be assessed on an individual basis. Unfortunately, general illness, holidays, or low-level family care needs may not qualify. Refunds & Credits: Refunds or credits will only be provided if a course or class is cancelled /postponed by SPLC or the facilitator. In such cases, you may receive a refund, credit toward a future course, or be offered an alternative class.Unattended classes by students that were not officially cancelled /postponed by facilitator or SPLC (including from previous terms): Refunds or credits are not available. Existing Credits: Credits issued before Term 3, 2025, remain valid unless expired. Late Enrolment Discounts: These will apply only in the first 2-3 weeks and if the course is full and you’re already on the waiting list.We understand that this may affect some students. However our policy of no discounts, credits, or refunds for missed classes is in place to ensure fairness and consistency for all students. This approach helps us keep course fees affordable and supports the long-term financial sustainability of our programs and the centre operations.
Further info/reminder:
Please remember to tick your name on the attendance sheet for each class.
Payment /booking is required before the course begins to confirm your spot. Term 4 courses will open in the coming weeks.
We sincerely thank you for your understanding and support.On behalf of the SPLC Executive Commmittee
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